Shipping policy
Last updated 8 November 2026
Thank you for shopping with Sticker Collective. Below you’ll find information about processing times, shipping options and delivery.
Order Processing
Standard orders are processed within 1–3 business days.
Custom sticker orders may take up to 5 business days to produce after payment and final artwork approval.
Business days exclude weekends and public holidays. Processing time is additional to delivery time. Choosing express shipping does not shorten production or processing time.
We’ll email you once your order has been dispatched.
Shipping Within Australia
We ship Australia-wide using Australia Post. All prices below are in Australian dollars.
Standard Letter Shipping — $2.50
Available for eligible orders totalling $50 or less. Stickers are sent in a standard business envelope without tracking.
Estimated delivery after posting is 3–5 business days within the same state or 4–7 business days interstate.
Express Shipping — $15.00
Available for eligible orders totalling $50 or less. This service includes tracking.
Estimated delivery after posting is 1–2+ business days within the same state or 1–3+ business days interstate. Some destinations may take longer.
Free Express Shipping
Eligible Australian orders totalling more than $50 qualify for free express shipping.
Heavy Goods
Shipping options for heavy or bulky items are displayed at checkout based on the order and delivery address.
The available shipping methods and final shipping charge are shown before you complete your purchase.
Delivery Estimates
Delivery estimates begin after posting and exclude order processing time.
Actual delivery times depend on the destination, carrier network conditions, public holidays and other disruptions. Estimates are a guide and may vary.
Next-business-day express delivery is available only within Australia Post’s eligible Express Post network.
International Shipping
We accept international orders to destinations available at checkout.
Available shipping methods and charges are displayed before you complete your purchase. Delivery times vary depending on the destination and selected service.
For an international delivery estimate before ordering, email support@stickercollective.com.au with your destination and the items you would like to order.
Free Australian express shipping does not apply to international orders.
International Customs, Duties and Taxes
International orders may be subject to import taxes, customs duties and delivery-provider handling fees. These charges vary by destination.
Any duties or taxes collected at checkout will be displayed before you complete your purchase. Unless expressly included in your order total, additional import charges are the customer’s responsibility and may need to be paid before delivery.
Customs clearance may also affect delivery times. Please check your destination’s import requirements before ordering.
Order Tracking
If your selected shipping service includes tracking, your dispatch confirmation email will contain your tracking details. Tracking information may take time to update after dispatch.
Untracked letter shipping does not include a tracking number or delivery updates.
Shipping Addresses
Please check your delivery address carefully before completing your purchase.
If you need to correct an address, email support@stickercollective.com.au as soon as possible. Include your order number and the correct delivery address.
We’ll do our best to update the address before dispatch. Changes after dispatch depend on the delivery provider and may not be possible.
Delayed, Missing or Damaged Orders
If your order has passed its estimated delivery timeframe, check your delivery address, letterbox and any tracking updates.
If it still hasn’t arrived, email support@stickercollective.com.au with your order number so we can investigate and help resolve the issue.
If your order arrives damaged, please include photos of the item and packaging where possible. Keep the packaging while we investigate.
We’ll contact the delivery provider where appropriate and work with you to arrange a suitable resolution.
Order Changes and Cancellations
To request a change or cancellation, email support@stickercollective.com.au as soon as possible with your order number.
We’ll review your request based on whether processing, custom production or dispatch has begun and confirm what is possible.
These arrangements do not affect your rights under the Australian Consumer Law.
Contact Us
For shipping questions or assistance with an order, email support@stickercollective.com.au.
Please include your order number if your enquiry relates to an existing order.